Frequently asked questions

Your first appointment typically includes:

• A detailed case history
• A physical examination, during which you may be asked to move or undress to your comfort level.
• A diagnosis and treatment plan
• Hands-on treatment if appropriate

Wear comfortable, loose-fitting clothing. You may be asked to remove certain items of clothing for assessment, but this will always be done with your comfort and consent in mind.

The number of treatments depends on your condition and how your body responds. Some patients feel relief after just one or two sessions, while others may need a series of treatments.

Please visit our Appointments & Fees page for up-to-date pricing and booking information.

Many health cash plans provide a contribution towards treatment from a registered osteopath. You will normally pay for your appointment directly and then submit your itemised receipt to your provider. Please check your policy before booking, as eligibility, allowances and claim limits vary.

We are based in Orpington. You can view our location on Google Maps, and full address details, directions and arrival information are available on our Contact page.

Appointments are reserved exclusively for you. If you need to cancel or rearrange, please provide as much notice as possible.

Cancellations made within 24 hours of the appointment time may be charged at the full appointment fee.

Missed appointments (no-shows) will be charged in full.

If you are unwell or there has been an emergency, please contact us as soon as possible. We will always aim to be fair and reasonable.

Payment is taken at the time of booking to secure your appointment. Full details will be explained when your appointment is arranged.

Osteopathy is a form of manual therapy that focuses on the diagnosis, treatment, and prevention of musculoskeletal disorders. It uses hands-on techniques to improve movement, reduce pain, and support the body’s natural ability to heal.

Osteopathy can help with a wide range of musculoskeletal conditions affecting the muscles, joints, nerves and connective tissues. Below are some of the most common reasons people visit Resilience Osteopathy.

Back, Neck & Nerve Pain

• Back pain
• Lower back pain
• Neck pain
• Sciatica and pain travelling down the leg
• Headaches related to neck tension
• Muscle spasms
• Neuralgia
• Fibromyalgia

Joint, Muscle & Sports Injuries

• Joint, muscle and tendon pain
• Knee pain
• Hip and shoulder pain
• Tennis elbow and golfer’s elbow
• Carpal tunnel syndrome*
• Joint stiffness and reduced mobility
• Postural pain from work or everyday activities
• Minor sports injuries
• Muscular tension
• Ongoing maintenance treatment to support physical activity

*Where symptoms are related to musculoskeletal tension or repetitive strain.

Other Conditions We Commonly See

• Pelvic floor activation and postural support
• Diaphragmatic work to improve breathing, posture and core coordination
• Migraine prevention
• Circulatory problems
• Cramps
• Digestive discomfort
• Rheumatic pain
• Difficulty relaxing and general physical tension

If you’re unsure whether osteopathic treatment is right for your condition, please get in touch. We will be happy to discuss whether Resilience Osteopathy in Orpington may be able to help.

Yes. Osteopathy is a safe and regulated healthcare profession in the UK. All osteopaths must be registered with the General Osteopathic Council and adhere to strict standards of practice and ethics.

In the UK, osteopaths are highly trained healthcare professionals. To become registered, they must complete a rigorous 4–5 year full-time degree – typically at bachelor’s with honours or master’s level – from an approved osteopathic medical school.

This comprehensive training covers:

• Human anatomy, physiology, and pathology
• Neurology and orthopaedics
• Biomechanics and clinical assessment
• Osteopathic manual techniques, including spinal and soft tissue work
• Medical imaging (such as interpreting X-rays)
• Over 1,000 hours of supervised clinical experience

Graduates must pass both practical and academic assessments before registering with the General Osteopathic Council (GOsC) — the UK’s statutory regulator for osteopathy. Under the Osteopaths Act 1993, it is illegal to use the title “osteopath” without GOsC registration, offering the same level of public protection as when seeing a doctor or dentist.

Ongoing learning is also a key part of the profession. Registered osteopaths are required to complete regular continuing professional development (CPD) to maintain high standards and stay up to date with current best practice.

No, you do not need a GP referral to see an osteopath. You can book directly with us.

Osteopaths and physiotherapists both diagnose and treat musculoskeletal conditions including back pain, neck pain and joint problems, but they may approach treatment in different ways.

Osteopathy combines hands-on manual therapy with movement advice, rehabilitation exercises and practical lifestyle guidance, looking at how the body works as a whole. Physiotherapy often focuses more on exercise-based rehabilitation and recovery after injury or surgery.

Both professions are highly trained and regulated, and the right choice often depends on your symptoms and individual needs. If you’re not sure if osteopathy is the right choice for you, please get in touch and we will be happy to discuss your symptoms and help you decide on the most appropriate next step.

Most musculoskeletal problems can initially be assessed through a detailed history and physical examination, and a scan is not always required.

If your assessment suggests that further investigation or medical review may be appropriate, you will be advised accordingly. Where appropriate, you may be advised to speak to your GP or another healthcare professional for imaging or further assessment.